> For the complete documentation index, see [llms.txt](https://docs.xto10x.com/peoplecues/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xto10x.com/peoplecues/surveys/getting-started-on-surveys/engagement-admin-and-surveys/create-and-manage-surveys/clo-chief-listening-officer/how-do-i-set-up-clo-in-my-org.md).

# How do I set up Clo in my org?

Once you've decided to actively listen to your employees and improve their overall sentiment, follow these simple steps to successfully onboard your new **Chief Listening Officer (Clo)**:

**Step 1: Confirm Go-Live with PeopleCues**\
Let the PeopleCues team know that you're ready to activate Clo in your organization.\
You can notify us by:

* Contacting your **Customer Success** or **Product** representative, or
* Raising a ticket through the **Help** section in the PeopleCues platform.

**Step 2: Introduce Clo to Your Organization**\
Create internal awareness by announcing your partnership with PeopleCues and the appointment of your new Chief Listening Officer.\
This step builds credibility and helps ensure Clo is well-received by employees.

We strongly recommend sharing this communication via:

* Email
* Slack or Microsoft Teams
* Townhalls or leadership updates

{% hint style="info" %}
*A* [*sample announcement*](https://docs.google.com/document/d/13LmIIPgcSUB70fbc1IDKbOo9SrJPhKhxcn-x1bhwrkU/edit?tab=t.0) *is attached for your convenience.*
{% endhint %}

**Step 3: Notify PeopleCues After the Announcement**\
Once your internal communication has been shared, please inform the PeopleCues team.\
We’ll then enable Clo to begin introducing itself directly to employees.

**What Happens Next?**\
You’ll start receiving real-time feedback from your employees. Use these insights to take meaningful actions and foster a culture of trust, openness, and continuous improvement.