> For the complete documentation index, see [llms.txt](https://docs.xto10x.com/peoplecues/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xto10x.com/peoplecues/surveys/getting-started-on-surveys/engagement-admin-and-surveys/create-and-manage-surveys/templatized-survey-management/templatized-survey-results/themes-and-questions-in-templatized-survey.md).

# Themes and Questions in Templatized survey

### Dashboard Page

The templatized survey dashboard provides manager-level insights to help identify actionable concerns across functions based on predefined themes.

{% hint style="info" %}
**Note:** Reports are not generated for surveys with fewer than 3 responses to ensure participant anonymity.
{% endhint %}

If any of the templatized surveys is used, you will also see the **eSAT/eNPS/MRX** scores, reflecting the overall sentiment of the organization.

The **Report Overview** displays tabular data from the custom survey, with all scores presented on a 1–10 scale.

Click on any **manager’s name** in the column to view a detailed score breakdown.

<figure><img src="https://1290269951-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0PAFNN3Lm7vmMuNr7Lhn%2Fuploads%2FpT5JtEVyT8l4DXq5iVd3%2FWFH%20Pulse%20Check.jpg?alt=media&amp;token=ef803649-e74b-49f9-bc5c-b2cb48b37ade" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
&#x20;Score Conversion Logic by Template Type

**eNPS**

* Green: 40 to 100
* Amber: 0 to 40
* Red: Below 0

**ESAT & Other Theme Scores**

* Green: 7.5 to 10
* Amber: 6 to 7.5
* Red: Below 6

**Manager Recommendation (MRX) Question**

* Green: 9 to 10
* Amber: 7.5 to 9
* Red: 0 to 7.5
  {% endhint %}

**To access the detailed custom report:**\
**Step 1:** Click on the name of the manager or department in the Report Overview table to view the score breakdown.

<figure><img src="https://1290269951-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0PAFNN3Lm7vmMuNr7Lhn%2Fuploads%2FRuoFFpWZw1XWK5FPa4tL%2Fimage.png?alt=media&amp;token=64335086-2929-45d9-be31-76d4d53103e0" alt=""><figcaption></figcaption></figure>

**Step 2:** You will be redirected to a detailed Report Overview for the selected sub-team, displaying short-text questions along with their respective scores.

![Report overview for the concerned department with short text questions.](https://1290269951-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0PAFNN3Lm7vmMuNr7Lhn%2Fuploads%2F8LgNf26XqTsPPfwZ4xIu%2FDetailed%20report%20view.png?alt=media\&token=40463281-f9de-45e3-a9a9-be80dfd23fd2)

**Step 3:** Click on any question or concern to view the full question text in a pop-up, along with the exact number of responses for each option on the 4-point Likert scale.

![Detailed report for each question asked in the custom survey.](https://1290269951-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0PAFNN3Lm7vmMuNr7Lhn%2Fuploads%2FjzyUNWiEmEyKLFj3Xs6T%2FScreenshot%202022-07-04%20at%208.09.22%20PM.png?alt=media\&token=10ec6cde-daad-42bd-89e6-fbab2f7b9abe)

#### **Survey Result Interpretation**

The custom survey report pinpoints areas to improve employee sentiment through a clear, color-coded summary:

* **Green** – Core strengths of the organization
* **Amber** – Improvement areas as highlighted by employees
* **Red** – Critical concerns requiring immediate attention

This visual breakdown makes it easy to prioritize actions based on employee sentiment.
