Interpreting custom survey report

Accessing and interpreting the custom survey report to deduce the overall satisfaction and feedback of the org.

Dashboard Page

The custom survey report page gives insights at the manager level and helps identify the actionable concerns based on predefined concerns and functions.

Note: Reports will not be generated for the surveys with less than 3 responses to protect anonymity.

Find your Employee Satisfaction (ESAT)* score in case of templatized custom surveys and know the overall sentiment of the organization.

Report overview with ESAT score.

The Report Overview is the tabular data collated from the responses received in Custom Survey, where all the scores are on a scale of 1-10.

The breakup of the score is accessible by clicking on the manager’s name in the column.

The conversion method for the org health heatmap in 1-10 Likert score varies for each template, which is as below:

1. 2. eNPS conversion logic:

   Green - 40-100

   Amber - 0-40

   Red - <0

2. 3. ESAT and other themes conversion logic:

   Green - 7.5-10

   Amber - 6-7.5

   Red - 0-6

3. Manager recommendation question conversion logic:

   Green - 9-10

   Amber - 7.5-9

   Red - 0-7.5

To access the detailed custom report:

Step 1: Click on the desired manager or department’s name in the Report Overview table.

Select the manager whose report you want to access.

Step 2: You will be redirected to exclusive Report Overview for the concerned department with short text questions and their corresponding scores.

Report overview for the concerned department with short text questions.

Step 3: Click on the question or concern of your choice to view the complete question in a pop-up with its exact number of responses under the 4-point Likert scale.

Detailed report for each question asked in the custom survey.

Survey result

The custom survey report helps identify the exact areas to improve your ESAT* through an objective and concise survey result. Every attribute or particular is in a range of colors denoting:

Green – Organizations’ core strengths

Amber – Areas that need improvement. Callout areas where employees believe that the organization can improve

Red – Areas that require immediate attention and fixing in the organization

Custom survey report's questions in green, amber and red color to highlight severity of action required.