PeopleCues Approach to Employee Engagement
In the realm of employee engagement, the debate between anonymous and confidential surveys remains a topic of discussion. There is no universal solution, as each organization has its unique dynamics. The crux lies in cultivating an environment that fosters open and honest feedback, a pivotal element for successful employee engagement.
At PeopleCues, we acknowledge the significance of both anonymous and confidential surveys. Our commitment lies in nurturing a culture that encourages open and honest communication. Here is our approach to employee engagement:
Anonymous surveys: Unlocking Honest Insights
At PeopleCues, we recognize the pivotal role of anonymity in fostering candid feedback. Our suite of anonymous surveys is designed to empower organizations with valuable insights while safeguarding the identity of respondents.
Full org health diagnostic eNPS survey: Just like how we prioritise our physical well-being with regular health check-ups, your organization's health deserves similar attention. The aim is to pinpoint 3 to 4 key improvement areas at an organisation, department, or function level that can significantly impact employee sentiment. Read more about our full-org health diagnostic framework.
Pulse/dipstick surveys: Building on the insights gained from the full org health diagnostic, our pulse and dipstick surveys act as smaller, targeted check-ins. These surveys gauge the progress made based on previous feedback. For instance, if the full org health diagnostic identified areas for improvement, these surveys help assess the effectiveness of implemented changes and needle movement. Read more on Pulse/dipstick surveys.
Templatised/ Custom survey: Other important events are happening in the organisation and we understand the value of getting feedback after the event. PeopleCues offers various templatized surveys for you to quickly assess the effectiveness of the event through different parameters. View the templates available on the PeopleCues tool.
Note: In anonymous surveys, you will have the capability to share the results with managers of their respective teams (with at least 3 responses). Read more about anonymity protection in anonymous surveys.
Confidential Surveys: Nurturing Individual Growth and Well-being
Anonymous surveys help fix structural problems but lack context about the individual and their issue resolution. Confidential surveys enable direct follow-up to address specific individual concerns and foster transparent communication.
We understand the need to fix individual employee resolution as you would want to focus on your high performers or high-severity issues. To solve this problem, we introduce Clo, an AI-driven chatbot designed for Tenure-based Lifecycle Conversations. This unique approach ensures a continuous understanding of employee sentiment. Through confidential surveys facilitated by Clo, your high performers and those facing high-severity issues can express their concerns directly. The beauty lies in the confidentiality of these conversations, where only HR Business Partners and designated administrators have access to the responses. Read more about Tenure-based Lifecycle conversations.
Note: In confidential surveys, we don't share any data with managers or leaders as people would hesitate to respond or not share honest feedback if the managers have access.
Anytime Feedback with Clo: Empowering Voices, Breaking Barriers
In the dynamic landscape of organizational challenges, individuals often face hurdles in expressing their concerns through conventional channels. Some may not be acquainted with their HR Business Partner, while others may hesitate to approach their manager due to relationship dynamics. These barriers can impede the timely resolution of concerns.
To solve this problem, people can talk to Clo at any time and express their thoughts, concerns, and ideas about their experiences within your organization. People can choose to share the feedback anonymously or non-anonymously. This capability provides them with a trustworthy platform to voice their opinions. Read more about Anytime Feedback with Clo.
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