Org health heatmap

Understand what drives your eNPS, track how theme scores have changed since the last survey, and compare your performance against ecosystem benchmarks.

Understanding Org Health through the Heatmap

Organizational health is reflected by your eNPS, and the heatmap helps uncover the drivers behind it. The heatmap includes 15 themes, categorized under the roof: eNPS, Floor: Org Principles, and three pillars: Processes, Practices, and People. You can deep-dive into each theme to explore insights across different demographics.

Accessing the Org Health Heatmap

1. Go to the Survey Management dashboard.

2. Click on View Report for the relevant survey.

Understanding the Org Health Heatmap

To help interpret the data effectively, each theme in the heatmap includes:

1. Color Indicators

• Green: Core strengths of your organization

• Amber: Areas where improvement is needed based on employee feedback

• Red: Critical areas that require immediate attention

2. Significance (⚡ Thunder Icon)

Themes marked with a thunder icon are most influential on your eNPS. These themes may not always have the highest or lowest scores, but they strongly impact overall sentiment and should be prioritized in action planning.

Learn more about how significant themes are determined.

3. Benchmarking (Quartiles)

Shows how your org compares to others in the ecosystem:

• Q4 (Top Quartile): Top 25% (75–100 percentile)

• Q3: 50–75 percentile

• Q2: 25–50 percentile

• Q1 (Bottom Quartile): Bottom 25% (0–25 percentile)

Note: Benchmarking is available only in the org-level report, not in manager-level reports.

Accessing Leader Heatmaps (Engagement Admins/Managers/HRBPs)

For Engagement Administrators:

By default, the reports section of eNPS for Engagement Administrator displays the org health heatmap for the entire org.

For managers:

The report section displays the org health heatmap for the manager's respective org only. The managers also have the capability to drill down further into the heatmaps of managers falling under their hierarchy.

For HRBPs:

HBPs have a designated dashboard for their respective span.

To view a specific leader's/manager's heatmap:

1. Open the Org Heatmap section.

2. Use the dropdown menu to select the leader whose heatmap you want to view.