Anonymity in eNPS Surveys

How Does Anonymity Work in eNPS Surveys?

At PeopleCues, anonymity is a core principle - it’s what enables employees to share honest, unfiltered feedback. We take this responsibility seriously and have built safeguards into every step of the process.

What We Do to Protect Anonymity:

• No individual responses are shown. Only aggregated results are visible to the Admins, HRs, leadership & managers.

• Minimum threshold rule: Feedback for a team or manager is shown only if there are 3 or more responses, preventing the identification of individuals.

• Text feedback is anonymized. We share the manager-level text feedback with HR teams, without disclosing the author's identity. The verbatim is again only shared if the minimum threshold of 3 responses is met.

Here is the detailed document on how we protect anonymity in the reporting.

Why Do Respondents Need to Log In If the Survey Is Anonymous?

While survey responses are anonymous, logging in plays a key role in ensuring data quality and enabling meaningful insights:

• Prevents multiple/unauthorized submissions: Log-in ensures that each employee can submit the survey only once, and prevents unauthorized users from submitting fake or duplicate responses, thereby maintaining the integrity and reliability of the data — something that isn't possible in a non-login setup.

• Enables demographic-level analysis: Log-in allows PeopleCues to link survey responses to existing employee data (like tenure, department, or location). This lets HR and leadership slice and analyze data by relevant segments, without ever identifying individual respondents.

• Maintains strict access controls: Only aggregated results are visible, and only to HR teams and authorized leaders. Backend permissions ensure that no individual response can be traced back to an employee, directly or indirectly.

How does PeopleCues handle my data?

At xto10x, the security of your data is a top priority. We are an ISO certified platform and follow best-in-class practices for secure data handling and infrastructure design.

Learn more about our security and privacy practices: xto10x.com/security