Themes and Questions in Templatized survey

Dashboard Page

The templatized survey dashboard provides manager-level insights to help identify actionable concerns across functions based on predefined themes.

Note: Reports are not generated for surveys with fewer than 3 responses to ensure participant anonymity.

If any of the templatized surveys is used, you will also see the eSAT/eNPS/MRX scores, reflecting the overall sentiment of the organization.

The Report Overview displays tabular data from the custom survey, with all scores presented on a 1–10 scale.

Click on any manager’s name in the column to view a detailed score breakdown.

Score Conversion Logic by Template Type

eNPS

  • Green: 40 to 100

  • Amber: 0 to 40

  • Red: Below 0

ESAT & Other Theme Scores

  • Green: 7.5 to 10

  • Amber: 6 to 7.5

  • Red: Below 6

Manager Recommendation (MRX) Question

  • Green: 9 to 10

  • Amber: 7.5 to 9

  • Red: 0 to 7.5

To access the detailed custom report: Step 1: Click on the name of the manager or department in the Report Overview table to view the score breakdown.

Step 2: You will be redirected to a detailed Report Overview for the selected sub-team, displaying short-text questions along with their respective scores.

Report overview for the concerned department with short text questions.

Step 3: Click on any question or concern to view the full question text in a pop-up, along with the exact number of responses for each option on the 4-point Likert scale.

Detailed report for each question asked in the custom survey.

Survey Result Interpretation

The custom survey report pinpoints areas to improve employee sentiment through a clear, color-coded summary:

  • Green – Core strengths of the organization

  • Amber – Improvement areas as highlighted by employees

  • Red – Critical concerns requiring immediate attention

This visual breakdown makes it easy to prioritize actions based on employee sentiment.

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