Ask me Anything (AMA)

Create a safe space for your employee opinions

Chapter 1: What is an AMA?

'AMA' stands for 'ask me anything.' It refers to a type of Q&A session used by leadership to engage with the employees, allowing them to ask questions on top of their mind, in a safe and secure environment.

Chapter 2: When to use AMA?

Some use cases for AMA:

1. For Founders, CXOs : During weekly/monthly town halls or events within the organization.

2. For Leaders, Managers: While doing informal meetings with their teams or getting feedback on any important topic.

3. For Organizations : Communication with an external guest during fireside chats or webinars.

AMA on PeopleCues

Find out and address the top questions, concerns or suggestions of your team.

Make the most of AMA with the following key features:

• Option for completely anonymous/ non anonymous AMAs

• Gatekeeping through email login and passwords

• Intuitive mobile and desktop-friendly interface

• Interactive spaces for employees to comment, sort, and upvote questions

• Easily shareable on internal communication channels (emails, Slack, MS Teams, etc.)

Chapter 3: Step by Step guide for creating an AMA session on PeopleCues

Step 1: Log onto the PeopleCues tool at people.xto10x.com and then click on the AMA tab. From there, click on Create AMA on the top right corner.

Step 2: You need to fill up the fields in the Create AMA popup to move forward.

1. Give a Name to your new AMA. Example: Org wide town hall - 30th Sept.

2. Give the end date of the AMA. You have the freedom to change the end date at any time later as well (before the AMA gets closed).

3. The following are the key features to help run the AMA session smoothly.

• Enable Email Login

This gatekeepers the AMA through email login, i.e. only employees within your company domain will be able to access.

Note: The AMA will still be truly anonymous. Email id will only be used to gatekeeping.

• Disable Anonymous responses:

By default the AMA is truly anonymous, but if you want to disable anonymous responses, you can disable using this button. The names of the authors will be auto populated through the email ID of the user.

• Passcode

Passcode is typically used as a secondary gatekeeping mechanism. It is also used to secure the AMA within an organization.

Example: If you want the Tech team in your org to use AMA, you can keep a specific passcode for them to access.

• After you have filled in all the required details, click on 'Create AMA' Button. “AMA successfully created” popup shows up to make sure you have created your AMA.

Your AMA session is now live! It will show up in the 10xAnswers dashboard with an Active status.

Chapter 4: How to share the AMA with the audience?

There are 2 ways of copying the link for the AMA:

1. You can copy directly after creating AMA from the “AMA successfully created” popup.

2. The link to share the AMA is available in the AMA section in the dashboard as well.

• You can then share the copied link across existing org-wide communication channels (emails, Slack, MS Teams, internal comms channel, etc.)

• Employees can open the link on their mobile or laptop to share their opinions/questions.\

Chapter 5: How can employees post questions/ comments?

• When any user will click on the AMA, they will be prompted to enter the passcode or login via email (if configured in settings), otherwise will be redirected to the page below, where they will be able to type questions and have the option to go anonymous.

Audience can post questions, upvote, comment and answer as many times as they want.

Best Practices

• Tip 1: Create and share the AMA with the audience, 5-7 days in advance from the event so that the audience gets enough time to ask, and respondents get enough time to prepare.

• Tip 2: Share the AMA link multiple times to get maximum inputs from the people in the organization.

• Tip 3: Use AMA to check on your employee’s sentiments in these tough times.

AMA Use cases

• Townhall/ All-hands: Regular Ask me Anything sessions with the founders/leaders promote transparent communication and good org culture.

• Panel Discussions/ Fireside Chats: Gather the top questions from the audience and use them to engage the discussion.

• Organizational change: There may be a merger or acquisition or functional changes in the org, AMA is super powerful to get quick feedback.

• Before any Event: To clear doubts about what is going to happen in the upcoming event.

• After any Event: To collect feedback about what went right and what went wrong after an event.

• Org in a crunch: If a problem emerges or anything goes wrong, you can use AMA to crowdsource feedback from employees and use the upvote mechanism to identify the pressing concerns.

• Virtual Suggestion Box: AMA can act as a suggestion box to get feedback.