> For the complete documentation index, see [llms.txt](https://docs.xto10x.com/peoplecues/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xto10x.com/peoplecues/surveys/enps-survey-results/dashboard-page/theme-dashboard.md).

# Theme Dashboard

### **Theme Scores in the eNPS Survey**

The full eNPS survey measures organizational health across **15 key themes**. The theme scores page helps you understand what drives each theme’s score and where to focus your interventions for improvement.

### **How to Access the Theme Scores Page**

You can access the theme-level insights in two ways:

* **From the Org Health Heatmap:**\
  Click on any theme in the heatmap to view its detailed score breakdown.
* **From the Dashboard Page:**\
  Use the **Overview** dropdown to navigate to a specific theme’s score page.

<figure><img src="https://1290269951-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0PAFNN3Lm7vmMuNr7Lhn%2Fuploads%2FK5GDusMdOwEAkTZ9ywIv%2Fimage.png?alt=media&amp;token=cb55b9fe-b3f3-40fd-9912-9a569f91566a" alt=""><figcaption></figcaption></figure>

![](https://1290269951-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0PAFNN3Lm7vmMuNr7Lhn%2Fuploads%2FS23pSaG6MGiSuQg7WaO7%2FScreenshot%202022-07-08%20at%206.34.00%20PM.png?alt=media\&token=fb12c16c-30d8-42ee-b582-6c12f99b062b)

### Theme score page

<figure><img src="https://1290269951-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F0PAFNN3Lm7vmMuNr7Lhn%2Fuploads%2FuozkzKCdkxDOvT9Fg3ex%2Fimage.png?alt=media&amp;token=75a1576b-0701-48ef-9d4f-9406d95598db" alt=""><figcaption></figcaption></figure>

### **Understanding the Theme Scores Page**

The **Theme Scores** page provides a deeper view of how your organization is performing on each theme and helps in pinpointing areas of focus. It supports three key insights:

1. **Overall Performance on a Theme**\
   View your organization’s overall score for a selected theme to understand how you're doing at a macro level.
2. **Performance on Individual Questions**\
   Each theme is made up of multiple survey questions. The table shows a breakdown by question; each column after the first one represents a specific question under the theme, helping you spot which aspects are performing well or poorly.
3. **Team-Level Insights by Manager Hierarchy**
   * The first row shows the overall org score.
   * The next row displays scores from the direct reports of the selected manager, helping you assess their specific feedback on each question.
   * The following rows show the question scores for each manager’s org (e.g., Amit, Jian in the example).
   * You can click on any manager's row to drill down further into their hierarchy and identify which teams need more attention.

#### **Powerful Tools on the Theme Scores Page**

* **Drill-Down by Org Hierarchy:**\
  Enables you to pinpoint specific areas within the organization that require improvement. For instance, if Amit’s org has a lower score than others, it signals the need for focused intervention there.
* **Sortable Columns:**\
  You can sort any column (question) to instantly see which teams are doing well and where there is room for improvement across the organization.

{% hint style="info" %}
If the manager is the last level manager (nobody reports to them beyond direct reporters in the org hierarchy), then only the Overall row would be visible.
{% endhint %}