Meet Clo, your new Chief Listening Officer

Clo, your new Chief Listening Officer is designed to empower employees to express their thoughts, concerns, and ideas about their experiences within your organization at any point in time. Whether it's a suggestion, a concern, or positive feedback, Clo enables employees to share their thoughts anonymously or non-anonymously, providing them with a trustworthy platform to voice their opinions.

In today's dynamic workplace, it is more crucial than ever to proactively listen to your employees. As organizations scale, putting effective systems in place becomes paramount. This is particularly relevant during challenging times, such as mass layoffs, which can leave remaining employees feeling anxious about their future within the organization. By leveraging Clo, you can foster a culture of open communication, reassure employees, and mitigate any negative sentiments that may arise.

Why do employees share their thoughts with Clo?

• Clo is a warm, trustworthy persona who builds a rapport with employees and provides them with a safe space to share their thoughts

• Clo listens intently, assures the employees that their thoughts have been heard, discusses these thoughts with relevant HR members, and returns to the employee with a response

Sneak peek of Employee journey

Why do HR teams listen to employee thoughts via Clo?

• As you scale, gathering employee sentiment becomes challenging. HR teams may even miss out on thoughts shared via DMs, and this becomes a consolidated space for HR teams to view these thoughts

• HR admins & HRBPs have visibility and access to take swift action on employee feedback, increasing democratization and ensuring faster acknowledgment of employee thoughts

• Analytics dashboard that highlights thematic trends based on employee feedback, to identify and make macro-level improvements to org culture & policies

HR journey when listening to employee thoughts via Clo

Here are some key features and benefits of Clo:

1. Continuous Listening: Clo allows HR teams to listen to employee feedback continuously, without bombarding them with multiple surveys. This ensures that you stay up-to-date with their evolving needs, concerns, and ideas.

2. Anonymous or Non-Anonymous Feedback: Employees can choose to share their thoughts anonymously or non-anonymously, empowering them to express themselves without fear of repercussions.

3. Timely Response: By leveraging Clo, your HR team can promptly respond to employee thoughts and concerns, showing that you value their opinions and are committed to addressing them in a timely manner.

4. Internal Notes and Collaboration: Clo enables HR teams to add internal notes, track activity on specific submissions, and collaborate effectively to ensure that each employee concern receives the attention it deserves.

5. Trust and Engagement: By providing a trustworthy platform like Clo, you demonstrate your commitment to listening and fostering a culture of engagement and trust within your organization.

We believe that the success of any organization is built upon the satisfaction and well-being of its employees. By implementing Clo, you can take a significant step towards ensuring that your employees feel heard, valued, and supported, even during challenging times.