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Understand your eNPS and its drivers with the help of dashboard and org health heat map.
Last updated
Understand your eNPS and its drivers with the help of dashboard and org health heat map.
Last updated
Find your eNPS and know where you stand with benchmarking against the startup ecosystem. Also, find the breakdown of eNPS by departments/ functions in your organization.
eNPS calculation is similar to how you calculate customer NPS for your products or services. We ask a question to employees "On a scale of 0-10, how likely would you recommend your organisation as a great place to work?"
Employees that give a 6 or below are called Detractors, those who give a score of 7 or 8 are called Passives, and those who give a 9 or 10 are Promoters.
eNPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters.
NPS = % promoters - % detractors.
Along with the eNPS breakdown, know the strengths of your eNPS (the factors increasing your eNPS). These are the factors that highly influence your eNPS and your employees are happy with these factors.
Also, it helps you with the decreasing factors of your eNPS where you have the scope of improvement. These factors also highly influence your eNPS but your employees are not happy with these factors.
