AI Score Deep Dive
AI Score Deep Dive empowers HRBP's. admins and managers to view deeper insights into employee sentiment.
Problem Statement
Ever looked at a survey report puzzled about why some scores are low? What exactly did the organisation miss which resulted in employees feeling a certain way? HRBP's have to perform tedious manual analysis after every survey to figure out the Root Cause of these problems, there is also a significant risk of missing out on some cohorts and their problems. Score Deep Dive enabled RCA within seconds for any score providing the complete story behind any
Introduction
AI Score Deep Dive allows a user to do on spot RCA for any score visible on the survey report on the Heatmap and Deep Dive page of survey report. It has multiple widgets which allow access to any Cohort, Question or Theme even allowing the user to click and dive deeper into that particular cohort, question or theme.
Widgets
Cohort-wise Performance: Contains each cohort's score and change from last survey along with the criteria of cohort division.
Theme-wise Performance: Contains each theme's score and change from the last survey.
Question-wise Performance: Contains each question's score and change from the last survey.
The tables are sorted by default on score in the ascending order highlighting the lowest scoring cohorts on the top.
Trend Overview: Gives a trendline for all the past theme/question scores.
Qualitative Insights and Anecdotes: For eNPS drawdown negative section gives you negative insights associated with lowest scoring themes, positive section gives you positive insights associated with highest scoring themes. For other themes negative section gives you the negative insights associated with any theme and positive section gives you the positive insights associated with any theme, similarly for questions.
Heatmap
Hover over any score on the heatmap, a tooltip opens up. The tooltip contains the following tables: Cohort-Wise Performance (for all themes), Theme-Wise Performance (for eNPS) and Question-Wise Performance (for all themes). Click on detailed comparison to open a drawdown which contains more widgets like Trend Overview and Qualitative Insights and Anecdotes. You can click on any cohort/theme/question table row to enter the particular cohort/theme/question drawdown. Your current state (position) will be available in the breadcrumbs on the top which can be used to navigate to any prior positions.
Deep Dive
Click on any cell in the deep dive table to view insights for the particular theme/question on any cut. It directly opens up that cohort (for eg: function, department, sub-department etc. or any combination of them) for the particular theme/question. The rest of the mechanics in the drawdown function similarly.
Breadcrumb
Use the breadcrumbs to navigate to the prior states of deep dive.
Qualitative Insights and Anecdotes
Explore through qualitative insights highlights and their supporting anecdotes to uncover employee sentiment. You can download all the tagged qualitative insights for the cohort by clicking on my download button on top right.
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