Highlights

Highlights the segments with scope for improvement as well as positively influencing segments.

The highlights section of deep dive emphasises the cohort of employees and segments with scope for improvement.

For instance, you want to see the segments with low eNPS in the org. Instead of giving an overview like eNPS distribution, highlights sorts the demographic segments scoring the lowest in comparison to the org eNPS with details like segment survey participation, eNPS score, comparison with org eNPS and org score.

With reference to the above image, the female segment in the org is scoring the lowest eNPS by 7 points in comparison to the org eNPS.

Categories of highlights

PeopleCues allows you to view highlights by sorting the highlights into two variants:

  1. High scores: The high score segment displays all the data points scoring higher than the org eNPS and overall org score. To view the segments with high deviation from the org score you can select the 'High scores' option in the highlights on the top right corner.

2. Low scores: The low score segment displays all the data points scoring lower than the org eNPS and overall org score to underline the top impacting segments affecting the survey score. To view the segments with low deviation from the org score, you can select the 'Low scores' option in the highlights section on the top right corner.

Two sections of highlights

  • eNPS category: The first section in the highlights displays the segments with low or high scoring eNPS depending on your sorting. The eNPS category also details the demographic distribution, the number of responses over a total number of employees under that demographic, and their comparative scores.

  • Other questions category: The second section in the highlights displays the demographic segments with low/high scores for the rest of the questions in the survey. The other question category in highlights displays the detailed scores on all the questions asked in the survey, where the middle column displays the text for each question.

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