Review Quality Monitor
Review Quality Policing layer helps organizations to collect high-quality feedback on PeopleCues.
Performance reviews play a vital role in nurturing talent by providing the feedback employees need to grow. Ratings and feedback are also key inputs when making promotion decisions.
However, performance reviews are often dreaded. Employees struggle to reflect on their own performance during self-reviews, while peers are usually less motivated to provide meaningful feedback. This often results in vague, people-pleasing, or low-effort responses. Managers then have to chase direct reports or peers for better-quality input, which often comes scattered across Slack, email, oral discussions, or shared documents, leaving no single source of truth.
On top of this, managers bear the cognitive load of assessing the quality of feedback from multiple sources.
The Review Quality Monitor addresses these challenges by:
Assessing feedback quality through key metrics such as:
Average quality of Objectives and Competencies
Ratings on Open Questions
Highlighting incomplete contexts: If an Objective, Competency, or Open Question lacks specific situations, behaviors, or impact, the Review Quality Monitor flags it as incomplete.
Streamlining corrections: Managers can reopen a review form for a Direct Report or Peer with a single click via Email or Slack, and add notes on what needs to be improved.
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