Frequently Asked Questions (FAQs)

Frequently asked questions on custom survey journey.

1. What is a custom survey?

   A custom survey is a tool that allows HR or the admin to create surveys tailored to their needs for assessing frequently occurring concerns and/or event-led repercussions with only a few questions.

2. When should I use a custom survey?

   HRs must use the custom survey tool to gain insights about org specific changes like the impact of an unprecedented health hazard like COVID-19, or the impact of operational changes like the implementation of work from home structure on the org's overall health.

3. What are the different types of custom surveys?

   There are two types of surveys that are available for the users:

   Templatized surveys

   Customized surveys.

4. How can I create a custom survey?

   Survey tab -> Create survey -> Select template surveys or custom survey option to begin custom survey creation journey.

5. How can I access survey participation report?

   (i) Survey management dashboard -> Participation tab

   (ii) Reports tab on dashboard -> Dropdown menu -> Select survey -> Participation tab.

6. How can I access custom survey report?

   Reports tab on dashboard -> Dashboard tab.