> For the complete documentation index, see [llms.txt](https://docs.xto10x.com/getting-started/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.xto10x.com/getting-started/product-guides/custom-survey/custom-survey-report.md).

# Custom survey report

Helps offer an overview of the subjects addressed across L1 leaders and managers.

A custom survey report gathers all the reported information in a structured and objective manner to help HRs deduce the concerns arising among employees in the organization. 

{% hint style="info" %}
For instance, a custom survey report will objectively summarize all the responses collected in the survey conducted to gauge the impact of COVID-19 on the organization and its employees' well-being. Such a report will help HR identify the particular managers or departments facing a dip in their org health and subsequently take remedial measures.
{% endhint %}

![A sample custom survey report from an org.](https://2012713663-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M56ah0Q6AQ4b5wRJeAE%2Fuploads%2FiwCvGca76OrKU1FtQZPc%2FSS17.png?alt=media\&token=4792c014-b782-49d1-bb98-f718bf5c5f0e)

### Survey question score breakdown

10xPeople custom survey tool features three sections in the custom survey report:

1. **Overall satisfaction score**\
   The overall satisfaction score accounts for the rating for all the subjects in the survey. However, it is only calculated if the user selects one of the template surveys. 

   1. ESAT score

   The Employee Satisfaction score is available only if the user uses any of the two template custom surveys made available on the 10xPeople tool, which are:

   (i) WFH Pulse Check (ii) Covid Response Pulse Check
2. Question-wise score

   All the quantitative questions asked in the survey are on a 4-point Likert scale, which is later converted into a 1-10 response scale score in the final report. The custom survey report allows you to examine scores for each of the particulars under different managers, where each column represents a question and each row represents the leader for whom the survey is conducted. HR can further select the desired manager and examine the score-breakdown with respect to the employees reporting to the selected leader. 
3. Qualitative feedback

   The qualitative response sheet carries the responses for all the qualitative questions asked in the survey. These responses are on overall and department-wise categories, which are downloadable.

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[Interpreting custom survey report](/getting-started/product-guides/custom-survey/custom-survey-report/interpreting-custom-survey-report.md)
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[Analyzing custom survey report](/getting-started/product-guides/custom-survey/custom-survey-report/analyzing-custom-survey-report.md)
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